Privacy Policy

Last updated: May 18, 2026

Canadian Anabolics (‘we’, ‘us’, or ‘our’) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to canadiansanabolics.com and any related services we operate.

This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA), the federal privacy law of Canada, and by any applicable provincial privacy legislation.

1. What we collect

We collect only the information needed to operate the site, process your order, and provide support.

Information you provide directly

  • Account & order details: name, shipping address, email, phone number, and order history.
  • Payment information: processed through encrypted, PCI-compliant payment gateways (Interac, Stripe, or crypto processors). We do not store full credit card numbers on our servers.
  • Customer support correspondence: emails and chat messages you send us.

Information collected automatically

  • Technical data: IP address, browser type, device type, referring URL, pages visited, and timestamps.
  • Cookies: small data files used to keep you logged in, remember your cart, and analyse site performance. You can disable cookies in your browser, but some features (cart, checkout) won’t function without them.

2. How we use your information

  • Process and ship your orders.
  • Communicate order status, tracking, and delivery updates.
  • Respond to your support requests.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations (tax reporting, record-keeping).
  • Improve the site and our product catalog based on aggregate usage patterns.

We do not use your information for cross-site advertising or sell it to data brokers.

3. Who we share information with

We share the minimum necessary information with the following categories of service providers, all of whom are contractually bound to protect it:

  • Shipping carriers (Canada Post, Purolator, UPS) — name and shipping address only.
  • Payment processors — handled directly by the processor; we never see your full card number.
  • Hosting and email providers — store our website and send transactional emails on our behalf.
  • Government authorities — only if legally compelled by a valid Canadian court order or subpoena.

We do not sell, rent, or share your personal information with marketers, advertisers, or data brokers.

4. Discretion & billing

All shipments use plain, unbranded packaging. Credit card statements use neutral billing descriptors that do not reference ‘anabolics’, ‘steroids’, or ‘Canadian Anabolics’. Discretion is part of the service.

5. How long we keep your information

  • Order records: 7 years (required for Canadian tax law).
  • Account information: until you request deletion or your account is inactive for 3 years.
  • Marketing emails: until you unsubscribe (every email includes a one-click unsubscribe link).
  • Server logs: 90 days, then deleted.

6. Your rights under PIPEDA

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Withdraw consent at any time (subject to legal and contractual restrictions).
  • Request deletion of your account and associated data (excluding records we must keep by law).
  • Complain to the Office of the Privacy Commissioner of Canada if you believe we’ve mishandled your information.

To exercise any of these rights, email sales@canadiansanabolics.com with the subject line ‘Privacy Request’. We respond within 30 days.

7. Data security

We protect your information using industry-standard safeguards: HTTPS/TLS encryption sitewide, encrypted database storage for sensitive fields, two-factor authentication for staff accounts, restricted internal access, and regular security audits. No system is 100% secure — but we take reasonable steps to protect your data, and we’ll notify affected customers promptly if a breach occurs.

8. Cookies & tracking

We use:

  • Strictly necessary cookies — for cart, checkout, and authentication. Cannot be disabled.
  • Analytics cookies — anonymized site-usage stats (no cross-site tracking).

We do not use third-party advertising cookies, retargeting pixels, or Facebook/Google ads tracking on this site.

9. Children

This site is for adults only. We do not knowingly collect information from anyone under the age of majority in their province (18 or 19 depending on jurisdiction). If you believe a minor has provided us information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be announced at the top of this page with a new ‘Last updated’ date. Continued use of the site after changes are posted constitutes acceptance.

11. Contact our privacy officer

For any privacy-related questions or requests:

Email: sales@canadiansanabolics.com
Subject line: ‘Privacy Request’ or ‘Privacy Question’

You may also file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.